Terms & Conditions

1. MAKITA / MAKTAC’s repair and replacement services are provided free of charge by the company in case of damages caused by faulty manufacturing within 1 year from date of purchase (with the exception of heat guns which have a 6-month warranty).

2. Warranty will be valid only if products are registered via the QR code or via www.makita.in.th within 7 days of purchase date on the receipt.

3. Warranty will not be issued if a product has been registered incorrectly or if a product has been purchased from outside of Thailand.

4. This warranty will also be null and void in any of the following events: repair, remove, adapt by anyone who is not a MAKITA/MAKTEC representative or an authorized MAKITA/MAKTEC service provider.

5. In addition, warranty will be honored if

5.1 The product is not a legitimate product from MAKITA/MAKTEC

5.2 Misuse of product not according to the usage recommendations or beyond its designed capacity

5.3 Alterations or augmentations of product with unlicensed or uncertified MAKITA/MAKTEC parts

5.4 Damages caused by accident, negligence, fall, incorrect storage (such as humidity and rust), or natural disasters

5.5 Faulty electrical eqs such as wiring issues, insufficient or excess electrical power, etc.

5.6 Damages caused by attaching inappropriate accessories that are not genuine devices from MAKITA/MAKTEC

5.7 Wear and tears of parts from normal usages, such as carbon brushes, wires, plugs, drill bits, etc.

6. The warranty does not include delivery cost and carfare. Other related costs such as shipping and delivery costs may be borne by purchaser.

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